Clinicminds Announces Integration with
Omnichannel Communication Platfrom Bird

01-08-2024
Author: Toby Makmel
  • Press
  • updates

Press Release

Omnichannel Support and Unified Marketing Solution In One.

Amsterdam, August 1 – Clinicminds, a leading provider of aesthetic clinic and patient management software, is excited to announce its latest integration with Bird, an innovative omnichannel support and unified marketing solution. This integration is set to improve how aesthetic medicine clinics manage their communication and marketing efforts, enhancing patient interactions and streamlining workflows.

Enhanced Communication Across Multiple Channels

With the Bird integration, Clinicminds users can now manage all patient interactions through a single inbox, encompassing email, SMS, WhatsApp, Facebook, Instagram, TikTok, and more. This unified communication approach ensures seamless and enriched interactions with patients and leads, significantly improving the clinic’s responsiveness and efficiency.

Seamless Patient Synchronization and Access

The integration enables synchronization of patient details between Clinicminds and Bird, ensuring that clinics have the most up-to-date information at their fingertips. Users can easily access Bird directly from a patient profile in Clinicminds to view communication history or send new messages. Additionally, if a regularly visiting patient is detected in Bird, a direct link to the patient overview window in Clinicminds is provided, allowing for seamless continuation of service, such as scheduling appointments via WhatsApp.

Advanced Features for Enhanced Operations

Advanced users can leverage the integration to build sophisticated automation with Bird. Features include:

  • Clinicminds Triggers and Actions: Create automated workflows based on specific Clinicminds events, such as campaigns to win back patients who have canceled appointments.
  • Bird Chatbots, AI, and Live Chat Widget: Utilize Bird’s chatbots, AI, and live chat widget on the clinic’s website to enhance patient interactions and streamline communication.

Why Bird?

Bird has been chosen for this integration due to its innovative and rapidly evolving platform. The integration offers several benefits:

  • Innovation and Growth: Bird is continuously developed and updated, providing access to the latest features and improvements.
  • Streamlined Workflows: This product is packed with features to streamline and create new workflows, making clinic operations smoother and more efficient.
  • Marketing Excellence: Bird includes robust options for mass email marketing and marketing automation, helping clinics effectively reach their patients.
  • Affordability: Bird offers advanced omnichannel communication and marketing tools at a competitive price, starting at just €45/month.

Expert Support and Affordability

While building automation may require expert skills, Clinicminds offers support for the integration, and Bird handles all other support questions through their support center in the Bird app. Clinicminds provides the integration at no extra cost, providing clinics with a powerful communication and marketing solution.

About Us

About Clinicminds: Clinicminds provides comprehensive clinic and patient management software designed to streamline operations and enhance patient care in aesthetic medicine clinics and MedSpas.

About Bird: Bird is an innovative omnichannel communication and marketing platform that offers a wide range of features to enhance customer interactions and streamline clinic operations.

Want to learn more about Bird: Request a demo
Press Contact: Click Here