Sending email treatment reminders has been possible since the start of Clinicminds. Research showed these email treatment reminders increased the number of scheduled appointments with 19 percent and increased customer retention rates. But why not sending these reminders as a SMS (Text) message?
Well… here is the good news! Now you’re also able to start using SMS (text) messages for treatment reminders. Text (SMS) messages are very effective to reach your patients. Statistics show that 83 percent of text messages are opened and read within the first hour. This will improve your customer retention rate even more and increase the number of scheduled appointments.