Best practices and experiences from other Clinicminds users

Registering LOT numbers could be time consuming and is often forgotten. But as it is a requirement, is there a way to make live easier?

Medical questions regarding the patient’s medical history are mostly answered during a first consultation or treatment. But actually physicians are required to check the medical history during every consultation as this could change over time and especially before performing a treatment.

If we already know that a loyal customer is the most profitable customer and that a referred customer provides our best return on marketing—then lost customers certainly have more value than stone cold prospects.

Understanding your customers–their similarities, their differences–is one of the most fundamental and important steps in quantifying the customer’s relationship with your product and company. Not only does it tell you how to better serve current customer demographics,

Understanding your customers is the secret of successful selling. Existing customers are important sources of information. The more you know about them, the easier it can be to increase their spending. And you can also use the information you gather to help you find new customers.

The promotional activities of a clinic continue long after customer acquisition. Using communications tactics that are effective in reminding current customers why they should continue purchasing a brand’s products is just as important as promoting to potential customers.

Record keeping and treatment registration is time consuming, especially when it is performed the ‘classic’ way using paper records. First you’ll need to look up all the records for your working day. Next, mark down the info as well as providing your patient with information regarding the treatment is a hassle.